Gioiello di Venezia Suite San Lio

Fair
Traveller Type: Business Traveler
  : The apartment is beautiful and location is amazing! The beds are very comfortable.
  : An absolute NO GO is offering internet at the apartment and it not working when arriving. When contacting the owner, she replied problem is with provider. This is unacceptable as I was never informed ahead that internet is not working and honestly, as a host, would of provided mobile solution for guests who booked apartment, especially when it was booked as a business trip. Also, normally provider should be able to fix the problem within hours, this was not the case and I never had internet. This was very frustrating as I needed it for my remote work and ended up needing to connect my laptop with my phone which drained my data package to be used up real quick and ended up needing to pay for more data. One of the toilettes had a broken toilette seat. Should be replaced ASAP as it can cause injury.